FAQS
Common Queries
For Buyers
Q1: How do I find local stores on Thoda Local?
A1: Simply enter your location or browse categories on our app/website to discover verified local shops near you.
Q2: How can I be sure about hygiene and product quality?
A2: Every retailer on Thoda Local is personally verified by our team to ensure hygiene, freshness, and quality standards.
Q3: Can I cancel my order?
A3: Yes! You can cancel within 10 minutes of placing the order if it has not been confirmed or dispatched.
Q4: How do refunds work?
A4: Refunds are processed to your original payment method within 5–7 working days if your order meets our refund eligibility criteria.
SOMETHING BIG COMING VERY SOON.......
FOR BUYERS
For Retailers / Vendors
Q1: How do I list my shop on Thoda Local?
A1: You can register via our app or website by submitting shop details, documents, and agreeing to our verification process.
Q2: Is there a listing fee?
A2: The first shop listing is free. After that, a monthly fees applies for verification and maintenance
.
Q3: How does commission work?
A3: Commission are discussed personally with retailers and are not disclosed to anyone. Commission rates may be revised as the platform grows.
Q4: Can I advertise my shop?
A4: Yes! We offer optional subscription-based advertising to promote your store to more buyers.
Q5: What happens if a buyer requests a refund?
A5: Thoda Local reviews the situation. If the refund is approved, the amount may be deducted from your next payout.
Q6: Can I remove my listing?
A6: Yes! You can request removal at any time by contacting support.